How paying a tutor directly works
With every tutor except Rozumka's own, you pay them directly: the money goes from your card to theirs. The platform never holds it — it runs the process around it.
An order appears
Once a lesson, package or stage of work is agreed, the platform creates an order: the amount, the tutor's details and a code like RZ-7F3K for the transfer comment.
You transfer the money
The transfer happens in your own bank. The details are visible only to you and only while the order is live, and every viewing is logged. Then you press “I have paid” and, if you like, attach a receipt.
The tutor confirms
The tutor answers “Received”, “A different amount” or “Not received”. After “I have paid” the order can no longer be cancelled — only confirmed or disputed.
The lesson or access opens
A confirmed order activates the lesson, package, course or stage of work. All of it stays in both people's history.
What the platform does
Timers
Paying and confirming both have a deadline with reminders. An expired order does not hang around: the slot is freed and the debt is recorded.
Receipt and timeline
The receipt, the notes and every change of status are kept. This is what support reads when something goes wrong.
Disputes
A dispute can be opened while the order is live, and for 7 days after it closes. A support agent decides it and has to write down why.
Payment reliability
The share of successful payments and the usual time are shown on the card. Repeated failures lead to restrictions, up to losing P2P altogether.
What the platform cannot do
Rozumka is not a party to the transfer: it cannot see your bank, cannot reverse a payment and cannot tell a forged receipt from a real one. So transfer only against an order, only to the details it shows, and never agree to pay around the platform — outside an order there is no evidence and no dispute.
The exception: Rozumka's own tutor
Their lessons, packages and courses are paid by card or in kmity through the platform — with a receipt, buyer protection and refunds by the rules. Everywhere else, payment is direct.
The full rules are in the direct payment rules, and how we check tutors is on the trust page.